Privacy Policy.
Purpose and overview
Your privacy is important to us and we are committed to respecting it.
This privacy policy applies to the main website, which includes the homepage at address as well as all the other top-level domain pages, website and apps we utilize.
In addition to the main website, offices, units and individuals may publish other websites and pages outside the scope of this privacy statement, which may post and adhere to their own privacy statements. Visitors are encouraged to review posted privacy statements for each website they visit.
Collection of information
You can visit the website without telling us who you are and without revealing any personal information about yourself.
In using specific features, such as web forms, on our websites, you may be asked to provide additional information, such as your name or email address, that may be needed to contact you or to subscribe you to updates. In such cases, it is our intent that your provided information will be used only to fulfill the request(s) you make of us, and to allow us to contact you if there are any problems with your request. We will not share, exchange, or sell your email address and other provided personal information to third parties.
The website will automatically collect information for visitor and traffic analytics using:
Use of information
We process your personal information collected on the website is to facilitate our online interactions with you. We only collect and process your personal information to further legitimate interests and/or to fulfill any contractual obligations with you.
We will always respect a request by you to stop processing your personal information (subject to our legal obligations).
To enter into a therapeutic or financial contract with you. By signing our client registration and consent forms, you enter into a therapeutic contract with us, agreeing to accept Occupational Therapy services. You also enter into a financial contract, agreeing to pay for such services received, either in person or via a third party funder.
The processing is necessary for us to comply with a relevant legal obligation.
The processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
You have consented to the processing.
We may also use your personal information in the following situations: Where we need to protect your interests (or someone else’s interests), Where it is needed in the public interest or for official purposes.
We only collect Personal Information for the specific, explicitly defined and lawful purpose of conducting an Occupational Therapy practice.
Direct Marketing: We may use your personal information to periodically send you direct marketing communications about products or our related services that we think may be of interest to you. This will be in the form of email, post, [SMS or targeted online advertisements]. We limit direct marketing to a reasonable and proportionate level, based on the information we have about you. Where opt-in consent is required, we will ask for your consent. You have a right to stop receiving direct marketing at any time - you can do this by following the opt-out or unsubscribe links located in the electronic communications (such as emails) you receive from us, by contacting us telephonically, or by emailing us.
Supply of the information: In most cases the information supplied is voluntary. However, it is mandatory to provide us with the correct information, and sufficient information to allow us to provide a service and adhere to our legal obligations. This includes information that will be used for billing, and information required for us to design the appropriate treatment. If your Personal Information is collected in terms of a particular law authorising or requiring the collection of the information, we will take steps to ensure that you are aware of that.
Security of information
The website uses administrative, technical, and security measures to protect your personal information. There are reasonable security measures in place to help protect against the loss, misuse, and alteration of the information under our control. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We will let you know of any breaches which affect your personal information unless we are obligated in law not to do so.
We consider our relationship with the website's community to be long term. This means that we will maintain a record for you until such time as you tell us that you no longer wish us to keep in touch. After such time, we will retain a core set of information for legitimate purposes, such as archival, scientific, and historical research and for the defence of potential legal claims.
Changes to Privacy Policy
The status of the Protection of Personal Information Act (POPIA)
The Protection of Personal Information Act (POPIA) was signed into law on 19 November 2013. The effective date was announced on 1 July 2020 and the one year grace period to comply ended on 30 June 2021.
The purpose of the POPIA is to:
Promotion of Access to Information Act (PAIA) (No. 2, 2000)
The stated objective of the Act is to promote a culture of transparency and accountability in public and private bodies by giving effect to the right of access to information, as well as to actively promote a society in which the people of South Africa have effective access to information to enable them fully and thoroughly exercise and protect their rights. The Act determines that a requester must be given access to the record of a public body if the requester complies with all the procedural requirements of the Act relating to a request for that record, and if access to that record is not denied on any grounds of refusal as stated in the Act.
The Act requires all public and private bodies to compile manuals that would give effect to the constitutional right of access to any information held by these bodies and required for the exercise or protection of any rights, or other connected matters.
Updated: 29-10-2024
Disclaimer:
DISCLAIMER:
All information contained in the website and APP are provided for information purposes only, and does not represent a legally binding contract between us and any person or entity. Information on the website and APP are subject to changes without prior notice. While every reasonable effort is made to present current and accurate information, and we make no guarantees of any kind.
Information that is created and managed by various sources, both internal and external to the company. The online platforms that the website uses might promote freedom of expression, and therefore we do not control, monitor or guarantee the information contained on these platforms, and does not endorse any views expressed therein. At no time shall we be responsible or liable, directly or indirectly, for any damage or loss resulting from or alleged to result from the use of or reliance on any such content.
ELECTRONIC MAIL DISCLAIMER:
1. This email transmission contains confidential information, which is the property of the sender.
2. The information in this e-mail or attachments thereto is intended for the attention and use only of the addressee. If you are not the intended recipient, you are hereby notified that any disclosure, copying or distribution of the contents of this e-mail transmission, or the taking of any action in reliance thereon or pursuant thereto, is strictly prohibited.
3. Should you have received this email in error, please delete and destroy it and any annexures thereto immediately. At no time may you act on the information contained therein.
4. Under no circumstances will the sender of this email be liable to any party for any direct, indirect, special or other consequential damages for any use of this email, or of any other hyper linked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on information handling systems or otherwise, even if we or the sender of this email have been expressly advised of the possibility of such damages.
5. Any agreements concluded with us by using electronic correspondence shall only come into effect once we indicated such contract formation in a follow up communication.
6. No e-mail correspondence sent to us shall be deemed to have been received until we have responded thereto. An auto-reply shall not constitute such a response.
7. No warranties are made or implied that any employee or student or volunteer or contract worker or any entity associated with us was authorized to make this communication.
8. We retain the copyright to all e-mail messages sent from its communications systems.
9. The views and opinions expressed in this email do not necessarily express or reflect the views and/or opinions of the sender.
10. This email disclaimer will at all times take precedence over any other email disclaimer received by employees / students utilizing the communications facilities.
Updated 29 October 2024
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